Website Privacy Policy
Last updated: September 27, 2026
This Privacy Policy explains how Comfort & Solutions Psychiatry ("the Practice," "I," "me") collects, uses, and protects information when you visit comfortandsolutions.com (the "Website"). This policy covers general website data only. It does not apply to protected health information (PHI) collected as part of your care, which is governed separately by the Practice's HIPAA Notice of Privacy Practices, provided to all patients at intake.
No Provider-Patient Relationship
Visiting this Website, submitting the contact form, or requesting a consultation does not establish a provider-patient relationship. A provider-patient relationship begins only after formal intake, consent, & scheduling have been completed through PracticeQ, the Practice's secure scheduling & records platform. Until that point, no clinical advice, diagnosis, or treatment recommendation should be inferred from any communication through this Website.
Please Do Not Submit Sensitive Health Information Through the Contact Form
The contact form on this Website is intended for general, non-clinical inquiries only (such as scheduling questions or general information requests). It is not a secure, HIPAA-compliant method of communication, & should not be used to share personal health information, details about symptoms, or other sensitive information. Standard email & web form submissions may not be encrypted & are not guaranteed to be secure in transit. For any exchange of health information, please use PracticeQ's secure patient portal once you have been established as a patient.
Information I Collect
When you visit or interact with this Website, I may collect:
Contact form submissions, such as your name, email, phone number, & any message you submit
Booking/scheduling information, submitted through PracticeQ, the third-party platform used for scheduling & secure patient communication
Basic website analytics, such as pages visited, time on site, & general location (city/region), collected automatically through Google Analytics & Squarespace's built-in analytics
Cookies, small data files stored on your device to help the Website function properly & to understand general visitor traffic patterns
How Information Is Used
Information collected through this Website is used to:
Respond to inquiries submitted through the contact form
Schedule & manage appointments through PracticeQ
Understand how visitors use the Website, so it can be improved over time
Maintain the security & proper functioning of the Website
Information submitted through the contact form or booking system is not sold, rented, or shared with third parties for marketing purposes.
Third-Party Services
This Website uses third-party platforms to operate, including:
PracticeQ (formerly IntakeQ), for appointment scheduling, secure messaging, and billing. PracticeQ is HIPAA-compliant and maintains its own privacy & security practices for information submitted through the booking platform.
Squarespace, the platform this Website is built & hosted on. Squarespace may collect standard technical data (such as IP address & browser type) as part of hosting & security, and provides its own built-in analytics on visitor traffic.
Google Analytics, used to understand how visitors use this Website, such as which pages are viewed & general visitor patterns. Google Analytics may use cookies to collect this information.
I encourage you to review the privacy policies of these third-party services directly for more detail on how they handle data:
Cookies
This Website uses cookies to support basic functionality & to gather general analytics about visitor traffic through Google Analytics & Squarespace. You can disable cookies through your browser settings, though doing so may affect certain website features.
Data Security
Reasonable safeguards are used to protect information submitted through this Website. However, no method of electronic transmission or storage is completely secure, & I cannot guarantee absolute security of information submitted online.
Children's Privacy
This Website is not directed at children under the age of 13, & I do not knowingly collect personal information from children through the Website itself. (This is separate from the Practice's clinical services, which do include patients ages 10 and up; that information is governed by the Practice's HIPAA Notice of Privacy Practices, not this policy.)
Your Choices
You may choose not to submit information through the contact form or booking system; however, doing so may limit your ability to schedule an appointment or receive a response to an inquiry.
Limitation of Liability for Information Submitted Through This Website
The Practice is not responsible for the security of information you choose to submit through the contact form or any unsecured communication channel before a formal provider-patient relationship is established. By submitting information through this Website, you acknowledge that such transmission is not guaranteed to be secure & is done at your own discretion.
Changes to This Policy
This Privacy Policy may be updated from time to time. The date at the top of this page reflects the most recent update.
Contact
If you have questions about this Privacy Policy, you can reach me at:
Comfort & Solutions Psychiatry
Email: info@comfortandsolutions.com
Phone: 602-456-2416